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Returns & Cancellations

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What is your return policy?

Our standard return policy is 7 days. You can raise a return request at returns.seamsfriendly.com within 7 days of receipt of the product, for a refund/store credit.For more about returns, head over to https://seamsfriendly.com/pages/returns-exchange

What are the steps to return an item ordered from your website?

1. Informing SeamsFriendlyIn case you have any complaints regarding the product you have received, please file a return request within 14 days of receiving the product. This can be done at http://returns.seamsfriendly.comConfirmation email from Seams

How soon should I get back to you in case I have an issue with the item received?

Please reach out to us within 7 days of receiving the order with any complaints regarding the product if it is damaged, found with manufacturing defect, or any other issues. We will find a solution for the same at the earliest.

I received the order. But there's an issue. Can I return my ordered items?

Of course, you can! At SeamsFriendly, we don't believe in making customers, but strengthening our family with happy members.We take strict measures to deliver the best to our customers globally, in the best condition, but there's always a possibility

Can I cancel my order in case I change my mind after ordering?

Yes, you can choose to cancel all the items that are not yet ready to be shipped. It must be done within 24 hours of placing the order. We will initiate a 100% refund, and a confirmation of the same will be sent to you via email. To proceed with the

Can I cancel after 24 hours of placing an order?

Yes. However, please note that orders canceled post 24 hours of confirmation are dealt with on a case-to-case basis by our team depending on the degree of process completion.Also note that it takes a maximum of 2 business days, post-cancellation requ

Why a '24 Hour' deadline?

As soon as your order is confirmed, we immediately take action. The process of making, packaging, and logistics starts, and the ordered product, in most cases, might have already passed through a couple of phases. This is the reason why we abide b

Oops! I missed adding a critical detail while placing the order. Is there a possibility of correcting it?

No worries. If you wish to correct any aspect of the shipping address or share a request regarding the order, please get in touch with our team, and we will assist you in the best possible manner.

In what scenarios would you not accept any returns?

We will not be able to accept any returns if communicated to us after 7 days of receiving the shipment. Please make sure you report the matter to us and dispatch the product at the earliest once we accept the return request. Don't remove any tags, la

What will be my options if there was an error by SeamsFriendly?

Whoops! We will duly acknowledge the issue, and you would always be welcome to decide from either of the following resolutions:Store CreditFull Refund

What do you do with Returned Items?

We understand your concern as it is an industry-wide issue. It is well known that most big apparel brands have a 15-35% return rate.Here's some info about our return experience:You will be surprised to know that our average overall return rate in the

Can I return an item if my reason isn’t included in the Return Policy? For eg. I don’t like it ‘or’ I’m not happy with the way it fits or looks on me, etc.?

Normally, we do not encourage such returns as all returns have a negative impact on the environment, and on business viability. We also do not encourage buying different sizes or multiple items or multiple colors to try at home with the intention to